Hospitality EPOS

Built for Hospitality Businesses – EPOS Made Simple and Optimised for Your Business

ECTouch EPOS System For The Hospitality Sector

Designed for the fast-paced demands of the hospitality sector, ECTouch delivers a powerful yet user-friendly system that simplifies service, improves efficiency, and enhances customer experience. Whether you’re running a hotel, restaurant, bar, or club, ECTouch adapts to your workflow with ease.

Our EPOS SYSTEMS Solutions for Hospitality

ECTouch
(Front-End EPOS)
The user-friendly point-of-sale system your staff utilise to take orders, securely process payments, and effectively manage transactions with speed, accuracy and reliability.

ECPOS
(Back-Office Management)
The central hub for managing inventory, pricing, staff permissions, and sales reporting, keeping your operations organised behind the scenes.

ECKitchen
(Kitchen Video System)
A real-time kitchen display that sends orders directly from the till to your kitchen staff, improving communication, reducing errors, and speeding up food preparation.

ECTouch2
(Android & Tablet System)
A fast and reliable touchscreen point-of-sale system designed to simplify ordering. From barcoded ticketing and account tracking to quick payments and updates.

Perfect EPOS for Hospitality

Multi Software Tools

Speed is everything when you’re dealing with queues, deliveries, and multiple payment methods. Our EPOS system keeps your front counter and kitchen in sync – so you never miss a beat.

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Barcode Labels

Go paperless and cut errors with smart barcoding. Track every item and gain full visibility across your dry cleaning process, in-store or off-site.

Faster Collections
Barcoded receipts allow instant customer/order recognition, reducing wait times and eliminating lost-ticket issues on the shop floor.
Seamless Off-Site Processing
For operations using third-party or off-site services, batches can be barcoded and scanned at every stage — giving you full visibility and control over item movement and progress.
Live Tracking for Management
Track batches in real-time across multiple checkpoints, enabling clear oversight of production timelines and smoother daily operations.

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CRM Database

Get to know your customer and gain a strategic overview of your customer base. Improve every interaction with our powerful CRM tools.

Instant Customer Lookup – Access customer profiles and order history right at the point of sale.
Live Order Insights – See current order status while face-to-face with the customer, enhancing communication and trust.
Contextual Service – Review previous interactions and notes to offer personalised and sensitive service.
Smart Discounting – Check eligibility for offers and apply them on the spot to reward loyalty and encourage repeat visits.

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Marketing Broadcasts

Stay in touch & stay relevant. Keep your customers engaged and drive more sale with targeted marketing communications:

Strategic Customer Outreach
Use your customer database to send timely promotions and reminders.
Reach Customers on the Go
SMS messages get noticed fast—90% are read within 3 minutes.
Boost Footfall and Sales
Promote special offers and encourage visits during slow periods or last-minute decisions.
Drive Profits with Minimal Effort
Simple, effective marketing that converts into real revenue.

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Management Reporting

Get insights to track performance, predict trends, and improve your dry cleaning business.

Integrate key business areas for a comprehensive operational overview.
Use EPOS data to anticipate market trends and prepare accordingly.
Monitor profitability by staff member to identify training needs and close performance gaps.
Access a management dashboard for real-time insights and fine-tuning.

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Discounts & Loyalty

Boost Sales by Rewarding Your Customers. Personalised account management helps tailor your sales approach to each customer’s needs, building trust and encouraging repeat business.

This leads to:

More frequent purchases
Increased referrals
Higher spending per visit
Faster uptake of new services and promotions

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Bookkeeping

Streamline your cccounting with integrated EPOS. Integrate your point-of-sale data directly with your accounting system to save time and reduce errors.

Benefits include:

Automated, accurate financial records
Elimination of duplicate data entry
Reduced administrative workload
More time for strategic decision-making

add-ons to the core ECTouch EPOS system.

Optional Add-Ons to Enhance Your EPOS

ECMobile

Take orders anywhere on the floor.

Ideal for restaurants, cafes, pubs, or outdoor venues, ECMobile lets your staff take orders using a handheld device that connects seamlessly to your ECTouch EPOS system.

Speeds up table service with instant order-to-kitchen transfer
Reduces errors and improves order accuracy
Increases table turnover and overall customer satisfaction

ECOnline

Commission-free online ordering built for hospitality.

Offer your customers an easy way to order food or drinks online via your own branded website or app, fully integrated with ECTouch.

No third-party fees – 100% of profits stay with you
Orders go straight to your kitchen or bar printer
Customise menus, delivery time slots, and order capacity

ECDisplay

Customer-facing screen that builds trust.

ECDisplay shows live order and pricing info at checkout, giving customers clarity and reinforcing a professional service experience.

Displays live transaction details to reduce disputes
Showcases upsell offers and promotions during checkout
Enhances transparency and customer confidence

We’ll help you find the perfect EPOS setup for your business – get in touch now.

Enquire now

let’s answer your questions

FAQ's for Hospitality EPOS

Can I integrate ECTouch EPOS system with a chip and pin machine provider of my choice?

We are partnered with several leading providers of chip and pin point of sale payment services.

This simply means ECTouch EPOS system for hospitality is compatible with chip and pin enabling you to take payments on the move migrating your point of sale effectively to wherever your customer is.

Can I advertise promotional offers to customers at my point of sale using ECTouch?

Yes. ECTouch enables you to run a customisable second screen to display your selected promotional advertisements, while also working as a customer display for sub totals and totals of sale.

I want to relay ‘real-time’ table orders to my kitchen staff to minimise time waste, can ECTouch help?

Add a Kitchen Video System that is fully integrated with ECTouch software. With this system installed you will immediately enhance the productivity and efficiency of your kitchen. At a glance both Chef and staff can monitor orders as well as the status of orders.

I plan to expand food orders/sales to reach the online market – can ECTouch integrate with ecommerce?

Yes ECTouch has integrated online ordering so your customers have a choice to order and receive by delivery or collection. The order will then be printed by ECTouch.

Can you install ECTouch on handheld devices for the remote taking of orders at the customer tables?

ECMobile is the software designed for wireless Windows based tablet terminals. These units are specifically designed for the busy Hospitality environment enabling your staff to remotely take orders.

Can ECTouch2 handle table service and takeaway orders?

Yes. ECTouch2 is built for both table service and takeaway. You can manage dine-in and takeaway orders simultaneously, assign orders to tables, split bills, and print kitchen tickets with ease.

Is there a mobile solution for taking orders at the table?

Absolutely. With ECMobile, your staff can take orders directly at the table using a handheld device. Orders are sent instantly to the kitchen printer and synced with your ECTouch2 system for quicker, more accurate service.

Can I customise menus and pricing for different times or locations?

Yes. The system allows you to set time-based pricing, special offers, or even location-specific menus, perfect for managing lunch specials, happy hours or pop-up events.

How can I reduce queues at peak times?

Pairing ECMobile and ECDisplay helps speed up service. Staff can take orders on the floor while customers see live order progress via ECDisplay, reducing wait time and improving the customer experience.

Can the EPOS system help with marketing and promotions?

Absolutely! It includes tools for customer loyalty programs, targeted discounts, and marketing broadcasts.

Perfect EPOS for Hospitality

Hospitality Hardware & Software Bundle Offer

Speed is everything when you’re dealing with queues, deliveries, and multiple payment methods. Our Hospitality EPOS system keeps your orders and customers in sync – so you never miss a beat.